cancel
Showing results for 
Search instead for 
Did you mean: 
JulieR
Beginner
297 Views
Message 1 of 4

Downloading emails from BT to Outlook

I've been trying to set up my Windows Outlook to download my emails from the BT server. I used to be able to do it when I was with Tiscali but I can't seem to find how to do it with BT. Currently the emails are coming onto Outlook but remaining on the BT server. I'd like them to come completely onto Outlook. Could you help me? Thanks

0 Ratings
3 REPLIES 3
Distinguished Sage
Distinguished Sage
291 Views
Message 2 of 4

Re: Downloading emails from BT to Outlook

In the advanced options, untick the box 'Leave a copy of the message on the server'

0 Ratings
JulieR
Beginner
250 Views
Message 3 of 4

Re: Downloading emails from BT to Outlook

I'm sorry but I thought I'd posted a reply to your response but it doesn't seem to have saved it.

 

I have Outlook 2010 and there doesn't seem to be anything within Advanced Options to untick the 'Leave a copy of the message on the server'. On my old Outlook there was but I can't find it in Outlook 2010. Do you have any other suggestions?

 

Thank you

Julie

0 Ratings
Distinguished Sage
Distinguished Sage
247 Views
Message 4 of 4

Re: Downloading emails from BT to Outlook

I suspect you have set it up as an IMAP account. If you have they will stay on the server untill you delete them. If you have set it up at POP3 you should be able to untick the box save on server.

 

See link

 

http://support.microsoft.com/kb/2671941

0 Ratings