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agwhite
Newbie
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Message 1 of 3

Draytek 2750Vn - No connection after upgrade to Infinity 2 (80/20)

Has anyone else with a Draytek 2750 series modem had any problems with the Infinity 2 80/20 service?

 

My Draytek 2750Vn worked perfectly with BT Infinity 40MB service but once I received the Infinity 2 80/20 service from BT the Draytek would no longer connect. On the VDSL status page there isn't even a sign of any connectivity. When plugging in the BT HH3 and modem I have a perfect Infinity 2 service.

 

I have spoken to Draytek support who have supplied the latest beta firmware for the 2750 (ends RC3) and new VDSL firmware but still no success.

 

If anyone else is using the 2750 series successfully on Infinity 2 80/20 could you share your firmware version and VDSL/WAN settings with me please.

 

Thanks!

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2 REPLIES 2
Distinguished Sage
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Message 2 of 3

Re: Draytek 2750Vn - No connection after upgrade to Infinity 2 (80/20)

Is it syncing but not logging in?
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agwhite
Newbie
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Message 3 of 3

Re: Draytek 2750Vn - No connection after upgrade to Infinity 2 (80/20)

Not even syncing on the vdsl status page.
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