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AjBathija
Beginner
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Message 1 of 3

Draytek Vigor 2830 Assistance Please..

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Dear All.  I have BT Broadband at home.  I have a homehub5 connected and whilst it works semi ok, i have been asked to change it due to my homeautomation not running 100%.  I have therefore spent all day trying to setup a Draytek Vigor 2830n and simply can't get it to work..  Can't understand what i'm doing wrong.  Anyone else had issues?  Any tips?  Many thanks in advance.

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Draytek Vigor 2830 Assistance Please..

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Do you have Infinity or normal BT Broadband? If you have Infinity, the 2830 won't work as it is an ADSL modem/router not a VDSL modem/router which is required for Infinity.

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AjBathija
Beginner
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Message 3 of 3

Re: Draytek Vigor 2830 Assistance Please..

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Thanks for the advice.  I double checked today and indeed i do have Infinity!!!  

 

I ordered a Draytek Vigout 2860ac today, so will be back on setting that up tomorrow.  Fingers crossed that goes in without too much hassle.

 

Thanks for the advice once again.

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