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ironman123
Recognised Expert
1,566 Views
Message 21 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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Ummm! it`s wierd,unless they have done something bad with the 2750n`s chipset or firmware since I got mine 4 months back.

One thing that is worth a mention,is that the 2750n sometimes arrives with the wrong power adapter [I got the NZ one instead of the UK one],the different adapters are shown in the manual and the wrong one might make the device overheat or something.?

I had a UK adapter with the same specs handy so I used that.

 

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jamjar62
Expert
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Message 22 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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where can you get a uk adaptor from ?
JamJar62
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ironman123
Recognised Expert
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Message 23 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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The adapter I mean`t is the 12v power supply adapter that plugs into the mains socket,it should have been in the box as part of the contents.

In the manual is a picture of what each countrys adapter looks like.

If you have the wrong one then the retailer or draytek should replace it with the correct one.

 

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jamjar62
Expert
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Message 24 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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oh i understand you now and thanks 🙂 so do you just have to phone them up or what ?
JamJar62
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Message 25 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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Who ever you buy it from has a duty to supply a UK power supply. I bought from Broadband Buyer who supplied the right part. Buying off ebay may be different but in theory the law applies to those traders as well.

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deathaxe
Expert
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Message 26 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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The law gets suddenly very vauge very quick with private sellers.

 

If I buy something off eBay who is a company I get full legal protection including the distance selling regulations.

 

If I buy the same product off eBay who is Joe Bloggs as a private seller then you don't get a whole lot of seller protection. You have the final option of the courts but that isn't such a great safety net.

 

This is why you need to check if you are buying off a business or private seller.

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Message 27 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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Also challenging when the trader is in Taiwan!

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jamjar62
Expert
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Message 28 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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yeah true on all counts 🙂 so is there no where that you can buy a 12v power lead in the uk ?
JamJar62
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stelee
Aspiring Expert
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Message 29 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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@jamjar62 wrote:
where can you get a uk adaptor from ?


From my good friend at iwantrouters.com 

 

http://www.iwantrouters.com/section.php/3/1/home_user/31ad033b00696c453ee7d801673e6f86

 

They are official draytek sellers, and are very reasonably priced too (there are other retailers), but have a look at the link above.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------BT Infinity 2 | 80/20 | SamKnows™ Infinity 2 Member | (EASBF)


Stephen
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ironman123
Recognised Expert
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Message 30 of 38

Re: Draytek Vigour 2750n Vs 2830n Vs 2850n .

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If you have the wrong adapter,sadly you can`t just plug any 12v adapter into the device,as the amps and other ratings of the adapter must be right for the device.

I used my Belkin router power supply adapter,but checked that the output amps and other levels were correct first.

You should be able to email the retailer for the correct adapter [the UK one],and if purchased from another source,I assume that they must also have some address or email address to contact.?

The NZ one that I got with my 2750n worked,but it got hot very quickly due to not having the correct output levels.

In my case I am lucky enough to be an electronics engineer,so can adjust the levels myself,but that does not change the fact that the device [any device] should arrive with the correct power supply adapter.

 

 

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