cancel
Showing results for 
Search instead for 
Did you mean: 
Hooded-Crow
Beginner
221 Views
Message 1 of 2

Duration Record for a phone fault

My line has been out of order for 44 days and counting.  During this time I have sufferd 3 missed engineering visits, 3 missed promised ring backs and 2 emails unanswered.

 

Can anyone beat this?

0 Ratings
1 REPLY 1
Highlighted
Distinguished Sage
209 Views
Message 2 of 2

Re: Duration Record for a phone fault

Hi

I am sorry to see you are having problems


I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951


They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress


They are a UK based BT specialist team who have a good record at getting problems solved


This is a customer to customer self help forum the only BT presence here are the forum moderators
0 Ratings