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niagh01
Contributor
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Message 1 of 2

E Mail Problems

I use BT Broadband Desktop Help, to try and resolve an e-mail problem. I was presented with this message,

"You don’t have any supported Microsoft E-Mail program. I followed the various steps and was presented with another screen;

"Setting up e-mail with different e-mail programs"

I followed the next steps where I was asked to selects the Outlook I was using, i.e. 2003, 2007 etc. I use 2010 but this was not available.

Can anyone help

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Distinguished Guru
Distinguished Guru
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Message 2 of 2

Re: E Mail Problems

Uninstall BT BB Desktop Help - it's fairly useless and can cause more problems than it solves.

 

You should be able to set your email up within Outlook. If you need details, Google "outlook 2010 setup" and you'll find plenty of advice.

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