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Beginner
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Message 1 of 8

E/O Line - No Hope in Central London?

So I live in SE16 and recently reached out (pun intended) to Openreach regarding the status of FTTC in my area. This is the response I received:

 

Thank you for sending your details, you are connected directly to Bermondsey exchange, this is called an E/O line. Unfortunately, as your line is fed directly from the exchange it fails to meet the commercial criteria. This is because the solution to deploy Fibre Broadband to lines connected this way would not provide a return on the investment based on the costs for the construction and on-going running costs.

 

Now - I am greatful for Openreach taking the time to get back to me and I realise that Fibre is a business, but where does this leave me? My research shows that Southwark council hasn't received any government funding for broadband and I live so far from the exchange that the slow internet speeds mean that we mostly use the 3G from our smartphones to surf the web at our house.

 

Is there any hope for me and the thousands of people in our position?

 

Can someone please give me some hope? or a solution?

 

Thanks!

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: E/O Line - No Hope in Central London?

there are many posts like yours and a few have been solved by openreach erecting new cabinets outside the exchange to enable customers to get FTTC - don't know criteria openreach use to decide cabinet or not



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Beginner
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Message 3 of 8

Re: E/O Line - No Hope in Central London?

That approach would make sense...especially considering the fact that there is no cabinet serving my area (as far as I or my neighbours can tell).

 

You would think that Openreach would mention something like that in their e-mail though...

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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: E/O Line - No Hope in Central London?

as it has only happened with a few post I doubt openreach want to give you false hope - and  it is only a trial with the cabinets



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Recognised Expert
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Message 5 of 8

Re: E/O Line - No Hope in Central London?

Have a look at this thread especially message 5  http://community.bt.com/t5/BT-Infinity/DIY-Fibre-Enabled-Green-Cabinet/td-p/893572 .

I appreciate this is not a cheap option but if there was enough local support and drive then who knows what might happen.

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Beginner
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Message 6 of 8

Re: E/O Line - No Hope in Central London?

Thanks for the link...the fact that people need to resort to this is rather sad though, isn't it?

 

The government is trying to put everything 'online' to save costs over the long term...shouldn't broadband be as key a requirement as running water and electricity?

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Recognised Expert
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Message 7 of 8

Re: E/O Line - No Hope in Central London?

Quite true but for those in rural areas this may be the only option to gain a decent speed. At least you are connected to the exchange and presumably have something in excess of 5mbps?  If you do then your broadband is acceptable imho - loads will disagree but then look at everyone on a long line who only dream of 5mbps.

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Beginner
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Message 8 of 8

Re: E/O Line - No Hope in Central London?

Conrad...my speed is ~800Kbps to 1.2 Mbps

 

As mentioned in my original post, I get more out of my mobile provider on my smartphone.

 

Kill me now...

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