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Aspiring Contributor
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Message 1 of 3

Email Blacklisting - New IP address

Not sure if I am on the right forum. I work from home and have a dedicated email address etc hosted by HeartUK. Every 2 weeks or so I keep getting blacklisted by dnsbl etc saying that the ip address has been listed of sending spam etc. I have an imac 2014 running mavericks. My provider said You can get around this by either contacting your ISP and requesting a new IP address. Please advise as it is getting very frustrating whem email keeps getting rejected by clients servers.

 

Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Email Blacklisting - New IP address

everytime you disconnect from internet and reconnect you get a new ip address



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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Email Blacklisting - New IP address

Unfortunately you have dynamic IP addresses if you are a BT residential customer. This means, as imjoly has said, it changes every time you disconnect and re-connect to the internet  If you work from home and a static IP address is important to you, you should consider getting a business account with BT and you can have a static IP address.

 

See Link

 

http://business.bt.com/packages/broadband-and-phone/static-ip/

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