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MJD
Beginner
500 Views
Message 1 of 5

Email Sign-in Seal

I have set up my Email sign-in seal on a number of occasions over the last year.....but after a while the sign-in seal disappears!!!!

It is a worry ..... is there a valid reason for this loss?

Mike D

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4 REPLIES 4
Moderator-Retired
467 Views
Message 2 of 5

Re: Email Sign-in Seal

Hi Mike,

 

Have you deleted cookies/temporary internet files or changed browsers around the time when the sign-in seal disappears? There shouldn't be any reason behind it disappearing on its own. This thread (albeit a few months old) might clarify things for you.

Dean
BTCare Community Mod

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Keith_300
Newbie
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Message 3 of 5

Re: Email Sign-in Seal

Hi. I have the same problem as the o/p.  I frequently delete cookies but the sign-in seal is usually unaffected. I have not changed browser but i did recently use a different one as a one-off (to get round a problem). Is that what caused the seal to vanish?

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Distinguished Guru
Distinguished Guru
416 Views
Message 4 of 5

Re: Email Sign-in Seal

I also delete cookies regularly, but use CCleaner (free) because it can preserve settings by letting you keeping selected cookies. If you fancy trying it, the saving facility is at Options > Cookies; just move any you want to keep to the right-hand pane. It copes well with multiple browsers.

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Distinguished Guru
Distinguished Guru
410 Views
Message 5 of 5

Re: Email Sign-in Seal

There's a new post here that might be helpful: http://community.bt.com/t5/Other-BB-Queries/BTY-sign-in-seal/m-p/409407#M15212.

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