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didi
Contributor
420 Views
Message 1 of 8

Email account

For some reason today I am getting an error message sayiing the password or user name is incorrect for my BT email account, except it's not , I am putting in the right user name and the password I have been using for some tie. I thought maybe  I was somehow typing in the password wrongly, but despite being very careful still got the same message so I went to the reset password and put in all my information and got an error message telling me the information was on orrectbitit isnt I am stumped now as to what to do next any suggestions

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7 REPLIES 7
Distinguished Sage
Distinguished Sage
418 Views
Message 2 of 8

Re: Email account

Don't do anything. Leave it and it will sort itself out. This is a common problem with BT Yahoo.

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junec
Aspiring Contributor
404 Views
Message 3 of 8

Re: Email account

I have the same problem since around 7 pm this evening, from reading past posts this seems an ongoing problem
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Distinguished Guru
Distinguished Guru
400 Views
Message 4 of 8

Re: Email account

As gg advised this usually sorts itself out. Try logging in to your BT Yahoo! webmail though as that sometimes puts it right straight away.

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junec
Aspiring Contributor
390 Views
Message 5 of 8

Re: Email account

tried it twice still tells me my login failed because of wrong password or username
any other help
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Distinguished Sage
Distinguished Sage
385 Views
Message 6 of 8

Re: Email account

As I previously said I would leave it alone. It usualy sorts its self out within 24hrs. I think it is a Yahoo server fault. As pottyperson said loging in via Yahoo webmail can sometimes speed it up. I presume you can log in via webmail?
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junec
Aspiring Contributor
370 Views
Message 7 of 8

Re: Email account

No I tried login into Yahoo to see if it would fix it, but it gives me the same thing, I will leave it till tomorrow and then will have to contact BT luckily I use googlemail for all my main emails
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junec
Aspiring Contributor
336 Views
Message 8 of 8

Re: Email account

Logged in this evening fine, so thanks for the advice to see if it fixes itself
June
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