@GrahamPE wrote:
Hi Andy. Thank for the prompt reply.
TBH its a pal of mine who is not at all savvy (im not bad) I am trying to bring him uptodate........
He is a Bt customer and has been using bt etc.co.uk and collecting his mail through microsoft system through forwarding. It works fine and he uses it but cant send much file size pics etc. out.
I suggested he changed to btyahoo webmail. Logged him in and he started to recieve the check info I sent to him ok and sends out etc ok.
However he now tells me that emails to his co.uk address (same name) dont come through. Tested he is correct. I thought the co.uk ones would auto go to com.
So basically how can I get his name@btinternet.co.uk go into his name@btinternet.com mailbox. they must be out there? he can still access through microsoft.
I guess I could go through and alert all his Customers through ms of his new address?
As an aside I can follow how to import contacts from MS into his BTYAHOO new address but how on earth can I import the btinternet.co.uk contacts?
Hope clearer.
thanks
Graham
Hi again Graham.
@What is the Microsoft system being used ? What is the format of his @btinternet.co.uk email address ? I ask this, because emails @btinternet.co.uk don't actually exist, and I believe never have - however for the other format I mentioned I'm not sure at this moment. I've tested and not received an email or a bounce message. I'm remembering more now that I think emails sent to these .co.uk formatted addresses didn't actually fail, but go nowhere.
As I said, the format I've given was removed as an option many many years ago, hence my surprise that someone may have still been using it - or perhaps it may seem that he is ?
