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Distinguished Sage
Distinguished Sage
316 Views
Message 11 of 34

Re: Email destroyed by BT

Are you a BT broadband customer?

 

How long have had the email account for?

 

Were you paying for the account?

 

 

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Distinguished Guru
314 Views
Message 12 of 34

Re: Email destroyed by BT

Our BT Premium Mail service is generally used when you don't have a BT Residential service and want to keep your email address. It's also sometimes used when you move to a BT Business account and want to keep your residential email address.

 

I can't make any promises but I do feel it's worth us double checking to see if everything has been done. The talk of migration worries me as there hasn't been any movement on that in a while. You can get in touch with us by clicking on my user name and then on contact the mods. It's on the left hand side of the page.

 

You can always find out if your email is a BT Mail account or a BT Yahoo Mail account at the below link:

 

BT Email checker

 

Thanks

 

DanielS

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Distinguished Sage
Distinguished Sage
311 Views
Message 13 of 34

Re: Email destroyed by BT

Just a thought, when you set up your email client as a POP3 account did you by any chance delete the account and then set it up again?

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Beginner
282 Views
Message 14 of 34

Re: Email destroyed by BT

Still no call from BT after 2 plus days
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Beginner
280 Views
Message 15 of 34

Re: Email destroyed by BT

Never got as far as pop3 as BT killed my emails and killed my login password
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Distinguished Sage
Distinguished Sage
277 Views
Message 16 of 34

Re: Email destroyed by BT

Did you do as asked by moderator DanielS ?

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Beginner
274 Views
Message 17 of 34

Re: Email destroyed by BT

Bt yahoo mail account on email checker but now I cannot login at all....BT appalling
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Beginner
271 Views
Message 18 of 34

Re: BT Yahoo Mail only sends primary email

No
Passwords do not work
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Distinguished Sage
Distinguished Sage
271 Views
Message 19 of 34

Re: Email destroyed by BT

Do as has been requested and contact the moderator.

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Beginner
270 Views
Message 20 of 34

Re: Email destroyed by BT

Well I do have by broadband. ...so bt premium as I was told may be wrong
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