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Corby
Beginner
626 Views
Message 1 of 4

Email...please help

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hi all i am trying to create a bt internet.com email address, spent over 1 and a half hours over the phone for nothing yesterday...

 

right where do i start.......

At the moment with aol but now need a bt one....i log in to bt and create a new email and password,but after that

it says

 

You haven't confirmed your email address yet

When you created your BT ID, we sent you an email to xxxxxxxxxxx@btinternet.com

Click on the link in the email and log in to confirm your email address and access My BT.

 

My problem is i cant log in to the btinternet one to click the link?????

 

Any help would be welcome

 

Thanks All

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Email...please help

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Not sure if this will work but could be worth a try.

 

Once you have made your xxxx@btinternet.com email address, go into your MyBT and go to MyExtras and scroll down to "Manage BTMail". Click on that button and it should open a new page BTMail. You should then see your new email account and a button "Go To BTMail". If you click on that it should open the email account where you should be able to access the email and confirm it.

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Corby
Beginner
599 Views
Message 3 of 4

Re: Email...please help

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Thankyou...will try that
and let you know....

Cheers
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Corby
Beginner
553 Views
Message 4 of 4

Re: Email...please help

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Thankyou sorted nowSmiley Very Happy

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