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Message 1 of 4

Email requesting setting up new direct debit - genuine?

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I've had an email saying my direct debit 'is no longer active' and nees to be set up again. It contains the last 3 numbers of my account, but how can I check it's genuine?

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Message 2 of 4

Re: Email requesting setting up new direct debit - genuine?

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Hi @judex   It’s a scam, delete it and forget about it. If you want reassurance call BT on 150.

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Message 3 of 4

Re: Email requesting setting up new direct debit - genuine?

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Message 4 of 4

Re: Email requesting setting up new direct debit - genuine?

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Thanks
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