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nickdirect
Beginner

on ‎19-09-2020 18h24

2,335 Views
Message 1 of 4

Emergency calls from landline telephone if you only pay for Broadband

If you only pay for a Broadband service and not landline telephone service, can you still make emergency calls (999) from a corded phone plugged into the landline?

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3 REPLIES 3
gg30340
Distinguished Sage
Distinguished Sage

on ‎19-09-2020 18h44

2,329 Views
Message 2 of 4

Re: Emergency calls from landline telephone if you only pay for Broadband

Yes. The landline will still be working. If you don't have a calls package you will be billed on a pay as you go basis for normal calls, 999 calls are free.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎19-09-2020 19h12

2,314 Views
Message 3 of 4

Re: Emergency calls from landline telephone if you only pay for Broadband

If you have a broadband package from BT then that include landline rental bt as @gg30340  posted you are charged for any calls but emergency calls to 999 are free



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Starwire
Recognised Expert

on ‎19-09-2020 20h51

2,297 Views
Message 4 of 4

Re: Emergency calls from landline telephone if you only pay for Broadband

Depends, when you say you only have Broadband do you mean you have a SOGEA, aka Naked DSL Line? If so I believe you can only make calls via the Digital Voice Service.

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