Was chatting to Ushashi from BT over the phone at around 18:15 (18/10/2017) about checking why my internet keeps dropping. She was really clear and helpful with a great attitude. I don't know if there is a employee appraisal section, but just wanted to say thanks for the pleasant experience.
Someone give her a raise!
Hi @apv1 Thank you for you post about the support you received from the broadband helpdesk.
It always to hear news like this and we will be happy to pass on your thanks on your behalf if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.