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Contributor
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Message 1 of 3

End of contract date

Hello, been searching my account pages for an eternity looking for the date when my BT contract ends but try as I might I can't find it, can anyone help please as I've wasted enough time,thank you

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: End of contract date

If you would like to try Live Chat they should be able to help you.

 

Or reply to this post, if you are still in contact.

https://community.bt.com/t5/Bills-Packages/Cannot-pay-bill-in-one-payment-and-cannot-join-payment-pl...

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Newbie
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Message 3 of 3

Re: End of contract date

BT are really bad for not showing this information, every account should show the start date and end date, the reason they do not do this is so if your contract ends, you are instantly placed on a highr rate, why BT cannot put this info on everyones documents or on their online account page, or even a simple text message or email, to tell customers that their contract is comming to an end soon, other companies do it but this seems beyond BT.
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