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bob_software
Beginner
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Message 1 of 2

Engineer did not turn up. Nothing is set up. I want to cancel package

Hi

 

I ordered BT TV, broadband and landline. The engineer was supposed to come to my house to install everything betwen 8a.m. to 1p.m. but he did not arrive.

 

So I have no services from BT running. I am very disappointed with this service and see many other people on these forums complaining about BT. I have never had any problems with my previous ISP. I want to cancel my package completely. How can I do this?

 

Thanks

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gg30340
Distinguished Sage
Distinguished Sage
281 Views
Message 2 of 2

Re: Engineer did not turn up. Nothing is set up. I want to cancel package

To cancel you need to call BT on 0800 783 1401 

 

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