I have been having problems with download speeds being very slow. When I first signed up with BT I was getting good speeds of approx 7 meg, but after 3 weeks it dropped to between .5 and 1 meg.
An engineer could see that my line was capable of adslmax and that my router was connected at full speed, but I was only getting slow download speeds
He advised that a specialist diagnostic team would investigate and fix the problem with 48hrs because there was a problem within the software side of things at BT, like account set-up.
3 weeks later and the problem still hasn’t been fixed, but support keep phoning to say that they have fixed it and cant understand why I am only getting slow speeds of 1 meg at the most.
Any ideas welcomed
enter192.168.1.254 in browser click A to Z top rightthen ADSL enter pas and click MORE DETAILPOST RESULTSAlso post results of test at http://speedtester.bt.com/
and perhaps some one can help
I took snapshots of the info you need. hopefully this will be good enough