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Yloulou
Beginner
821 Views
Message 1 of 5

Entered my house without permission

We was working in our back garden moving stones from the front of house to back garden we had the cerment mixer going. For me to look in my window from outside and see a man walking through and coming out the back door (front door/back door was closed) i was so scared i suffer with menal illness. As he came in to the back garden he said BT , i told him i can not belive you walked in my house without permission . Since that day i have had to sell my home after 17yrs living there. BT have not to date explained anything about my conplaint .
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4 REPLIES 4
Keith_Beddoe
Distinguished Sage
Distinguished Sage
814 Views
Message 2 of 5

Re: Entered my house without permission

This is a BT Retail customer forum, and has nothing to do with Openreach.

You can contact Openreach via this home page.

https://www.homeandbusiness.openreach.co.uk/get-in-touch

Use the option "None of these, I have a complaint"

Thanks

 

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Yloulou
Beginner
787 Views
Message 3 of 5

Re: Entered my house without permission

Thank you
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gg30340
Distinguished Sage
Distinguished Sage
775 Views
Message 4 of 5

Re: Entered my house without permission

Are you sure it was a BT employee and not just a con man/ thief saying he was from BT because you caught him in your house? You should consider calling the Police and tell them what happened if you have any doubt.

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Yloulou
Beginner
754 Views
Message 5 of 5

Re: Entered my house without permission

No it was bt as 1 was up the telephone pole, as there was 2 of them bt as comfirmed its was there man working on the phone line in front of house
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