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Recognised Expert
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Message 11 of 17

Re: Error IPC6023 on all BT sport channels & ESPN

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@Patrick-Bateman wrote:

 The WAN VLAN ID for BT Infinity is 101. I know its a long shot, if anyone knows please help.

_______________________________________________________________________________________________________

 

The other VLAN ID used by the OR modem is 301 if that's any help.

 

Here's some other info from the modem:-

 

 

 Settings 
Help
 
Connection NameIP AddressSubnet MaskDefault Gateway
ptm1.101   
ptm1.30130.23.102.251 255.255.248.0 30.23.96.1 

 DNS Information 
Help
 
Connection NamePrimary DNSSecondary DNS 
ptm1.101   
ptm1.30110.160.170.232 10.160.170.231  

 WAN Packet 
Help
 
Connection Name
Receive
Send
 BytePacketErrorDiscardBytePacketErrorDiscard
ptm1.101414634742 19423894 306938795 16124348 
ptm1.30113093110 284424 40500 825 
 
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Message 12 of 17

Re: Error IPC6023 on all BT sport channels & ESPN

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Thanks for the info, still no joy. 

The Latest is the BT Wholesale are looking into it. They think its an issue with infinity customers & the exchange. 

I should be getting a ring back in 2 days.. At the minute they don't think its a router issue as people using the HomeHub3 & 4 are getting the same error message. I shall wait to hear from them.

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Message 13 of 17

Re: Error IPC6023 on all BT sport channels & ESPN

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Has anyone bought the Billion BiPAC 8200N VDSL2 Wireless-N Fibre Broadband Router  & got that working with BT Sport??

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Message 14 of 17

Re: Error IPC6023 on all BT sport channels & ESPN

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I've had this error code any many others since 3 days ago, when my service was activated (about 3 days later than per contract). I got the excuse that my activation was overlooked!

My current status is ................ TV reception fine, and really appreciate the 4 souped up HD channels.

 

However, the internet feed is in bad shape! I've recorded nearly every 6xxx combination available (with VC as a prefix, and some with no prefix) followed by additional error codes like err: VC017.

 

Now when it comes to actually speaking to their helpline, I've had lots of different advice, which I have duly followed - with unfortunately no success whatsoever.

 

What I find truly amazing, is that the recorded video snipits that are freely available for most of the sports broadcast, play on my computer perfectly! But when it comes to watching a live feed, it's been a 100% case of diddly squat!

 

Also, to add insult to injury, my son has gave me his spare internet link to Sky Sports, which as worked perfectly from the outset (about a year ago).

So come on BT, get your tekkies' heads together with Sky's and put this embarrassing mess right PDQ!!!!!

 

As a small BT shareholder I am horrified at the non-successful launch of this product, but sincerely hope BT gets it's act together PDQ, or I fear the worst 😞

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Contributor
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Message 15 of 17

Re: Error IPC6023 on all BT sport channels & ESPN

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Looks like my Drayteck is going on eBay, I managed to borrow a home hub 4 and all the sports channels are working. I just could not get the Drayteck working with the Internet Tv channels. Thanks for all your help and support.
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Aspiring Expert
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Message 16 of 17

Re: Error IPC6023 on all BT sport channels & ESPN

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If you need more stable wifi than HH and lots of options, consider the Billion 7800dxl. Works a treat on BT multicast channels and so far is very stable.
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Newbie
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Message 17 of 17

Re: Error IPC6023 on all BT sport channels & ESPN

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This worked for me with a Draytek 2860 router.  Just enabled the IGMP Proxy and IGMP Snooping and BT sport burst into life.  THanks for the tip

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