Error VC010?

[bascoigne]

If you get these messages like I have then do the following;

1) Close your Internet browser
2) Go to 'control panel', 'date and time', 'Internet time' click change settings, uncheck box, click ok. Repeat but check box then click update now. If prompted error, click again and ignore if error comes up again, click ok.
3) Restart pc
4) login to bt sport and click yellow watch now button
5) 50/50 if works first time, if not
6) click yellow watch button again. Should work.

To avoid this problem recurring, each time you stop watching make sure you press the 'stop' button (escape to exit full screen, scroll arrow onto smaller screen, white square bottom left). This closes stream failure to do this means it remains classed as open.

[ShamblesX]

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@bascoigne wrote:
If you get these messages like I have then do the following;

1) Close your Internet browser
2) Go to 'control panel', 'date and time', 'Internet time' click change settings, uncheck box, click ok. Repeat but check box then click update now. If prompted error, click again and ignore if error comes up again, click ok.
3) Restart pc
4) login to bt sport and click yellow watch now button
5) 50/50 if works first time, if not
6) click yellow watch button again. Should work.

Are you having a laugh?

[legitimise_sailing]

I think 3) is the key.

[ShamblesX]

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@legitimise_sailing wrote:
I think 3) is the key.

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Why?

[legitimise_sailing]

Because turning the power off will stop the extra streams

[ShamblesX]

I've had VC010 directly from a cold boot and I've only ever streamed to a silverlight socket on my PC.

But this is all superfluous discussion anyway - no organisation should open a streaming service with the proviso that a powerdown is required to reset it.

[legitimise_sailing]

Nothing to do with BT, it's a standard device procedure - turn it off and turn it back on again.

[hankmarvin]

re-boot of my Nexus 7 sorted the VC010 problem on my tablet