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bascoigne
Beginner
3,938 Views
Message 41 of 48

Re: Error VC010?

If you get these messages like I have then do the following;

1) Close your Internet browser
2) Go to 'control panel', 'date and time', 'Internet time' click change settings, uncheck box, click ok. Repeat but check box then click update now. If prompted error, click again and ignore if error comes up again, click ok.
3) Restart pc
4) login to bt sport and click yellow watch now button
5) 50/50 if works first time, if not
6) click yellow watch button again. Should work.

To avoid this problem recurring, each time you stop watching make sure you press the 'stop' button (escape to exit full screen, scroll arrow onto smaller screen, white square bottom left). This closes stream failure to do this means it remains classed as open.
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ShamblesX
Aspiring Contributor
3,926 Views
Message 42 of 48

Re: Error VC010?


@bascoigne wrote:
If you get these messages like I have then do the following;

1) Close your Internet browser
2) Go to 'control panel', 'date and time', 'Internet time' click change settings, uncheck box, click ok. Repeat but check box then click update now. If prompted error, click again and ignore if error comes up again, click ok.
3) Restart pc
4) login to bt sport and click yellow watch now button
5) 50/50 if works first time, if not
6) click yellow watch button again. Should work.

Are you having a laugh?
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legitimise_sailing
Distinguished Expert
3,923 Views
Message 43 of 48

Re: Error VC010?

I think 3) is the key.
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ShamblesX
Aspiring Contributor
3,921 Views
Message 44 of 48

Re: Error VC010?


@legitimise_sailing wrote:
I think 3) is the key.

Why?

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legitimise_sailing
Distinguished Expert
3,915 Views
Message 45 of 48

Re: Error VC010?

Because turning the power off will stop the extra streams
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ShamblesX
Aspiring Contributor
3,910 Views
Message 46 of 48

Re: Error VC010?

I've had VC010 directly from a cold boot and I've only ever streamed to a silverlight socket on my PC.

 

But this is all superfluous discussion anyway - no organisation should open a streaming service with the proviso that a powerdown is required to reset it.

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legitimise_sailing
Distinguished Expert
3,905 Views
Message 47 of 48

Re: Error VC010?

Nothing to do with BT, it's a standard device procedure - turn it off and turn it back on again.
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hankmarvin
Aspiring Contributor
3,568 Views
Message 48 of 48

Re: Error VC010?

re-boot of my Nexus 7 sorted the VC010 problem on my tablet 

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