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ikari1
Beginner
30,853 Views
Message 1 of 48

Error VC010?

Hi

 

Says I have reached my limit for number of concurrent streams...  I'm only trying to watch it on my PC no other devices.  Anyone any ideas?

 

thnaks.

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47 REPLIES 47
munko123
Aspiring Contributor
30,824 Views
Message 2 of 48

Re: Error VC010?

Think you have to physically stop channel you were watching before watching another

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sageyboy
Beginner
30,724 Views
Message 3 of 48

Re: Error VC010?

I'm having the same problem, hopefully just teething issues

 

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Cityman
Beginner
30,661 Views
Message 4 of 48

Re: Error VC010?

Same problem for me. Really really frustrating

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westcastle
Beginner
30,639 Views
Message 5 of 48

Re: Error VC010?

I had the VC010, despite it not being on other device, however I have solved it by clearing the cookies on my browser (Internet Explorer 10)

 

Hope this will work for you.

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Bah
Beginner
30,574 Views
Message 6 of 48

Re: Error VC010?

Getting the same error - very unimpressed so far.

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martdy
Contributor
30,543 Views
Message 7 of 48

Re: Error VC010?

Same here - rubbish!Smiley Sad

edit:got it going using chrome on mac instead of Safari.Still not impressed though...

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BPBPBP
Aspiring Contributor
30,533 Views
Message 8 of 48

Re: Error VC010?

I am getting a variety of errors when trying to watch BT Sport live on line on my Windows 7 desktop.  Most common error message is 6002 AN ERROR HAS OCCURRED ERROR VC017.  This error code doesn't appear in the BT "help" section.

 

I'm also getting VC010 MAXIMUM NUMBER OF CONCURRENT STREAMS HAS BEEN EXCEEDED even when my PC is the only active computer and other devices are logged off and switched off.

 

Sometimes I get ERROR VC025 UNABLE TO PLAYBACK VIDEO.

 

I can view the non live content on my PC and I can view live streams on my iPad and an ancient laptop.  None of the BT "help" suggestions makes any difference to what I can view on my PC. 

 

The BT on line chat kept me on hold for half an hour until I became number one in the queue with one minute to go - then cut me off mith a message saying that no operators were availble to talk to me.

 

It could be some time before BT sorts this one out.

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Red_Snow
Aspiring Expert
30,520 Views
Message 9 of 48

Re: Error VC010?

Got the same - VC010 ..... not open on any other mobile device and have cleared cookies/history on browser (Chrome on MAC)

 

Same error on MAC and iPad .... doh!!

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smudgedog
Beginner
30,410 Views
Message 10 of 48

Re: Error VC010?

ERROR code VC017 got this message when using a macbookpro. tried with safari..firefox and chrome with no success. Welcome to the first day of BTsport....thought it was too good to be ture.

 

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