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timgood
Aspiring Contributor
762 Views
Message 161 of 242

Re: Error code 6030 & 6025

btsport.png

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legitimise_sailing
Distinguished Expert
754 Views
Message 162 of 242

Re: Error code 6030 & 6025

6030 - The license contains an unsupported license protection.

See http://msdn.microsoft.com/en-us/library/cc838192%28v=vs.95%29.aspx
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lejogger
Beginner
747 Views
Message 163 of 242

Re: Error code 6030 & 6025

Under normal conditions, I can watch the BT Sport player on my laptop without issue on IE, Google Chrome, and Firefox.

 

I am however receiving the 6030 error, on all browsers on my laptop, ONLY when the laptop is plugged into the TV via HDMI cable.

 

Can anyone (hopefully BT) explain why this may be the case? Obviously all license requirements with Silverlight are satisfied to enable playback before HDMI connection, so why the issue after?

Is there a setting I need to tweak to enable this or will I be unable to watch via the laptop on a larger display?

 

You would have thought that with BT offering no multi-room facility, the ability to watch via a further licenced device attached to a standard sized display should be made more accessible.

 

As a side note, it does make me wonder whether the display issue is in fact the problem (rather than silverlight) for those with up to date silverlight versions and still receiving the 6030 error.  

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parallel
Beginner
709 Views
Message 164 of 242

Re: Error code 6030 & 6025

Come on BT get this sorted Smiley Mad

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johnmcbride1109
Aspiring Contributor
634 Views
Message 165 of 242

Re: Error code 6030 & 6025

This sounds like some sort of macrovision protection which VGA doesn't offer, only DVI and HDMI connections would work.

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bonsai
Contributor
629 Views
Message 166 of 242

Re: Error code 6030 & 6025

lejogger, and anyone else suffereing from 6030, it would be worth checking for updated drivers for your graphics card to see if this improves the situation.

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IanMcC
Beginner
610 Views
Message 167 of 242

Re: Error code 6030 & 6025

Same here it worked fine on the laptop during the week and now errors 6025, 6036 and vc010 nonsense. Drivers and silverlight are fine. Only difference was vga display out to a TV. Still can't get it working.

 

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jleigh
Beginner
548 Views
Message 168 of 242

Re: Error code 6030 & 6025

hi i had the same problem. i had to install  the microsft fix it centre. install it and scroll down to the - programme install and uninstall troubleshooter- and click run. click on - installing , when all ur programmes come up find silverlight and highlight it then click -next, then -no ,try other. if theres a problem it will fix it, then shutdown and try again hope it works for u

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Vetch
Contributor
523 Views
Message 169 of 242

Re: Error code 6030 & 6025

I'd like to add to the couple of posts earlier on this page mentioning updating the video driver, I tried that this morning (after trying countless other "solutions") and for the first time I was able to access  BT sport player. 

 

I was only able to try it once this morning and have been out all day and tried again an hour ago and it's still working. I'm not counting my chickens but so far so good.

 

 

 

 

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Vetch
Contributor
522 Views
Message 170 of 242

Re: Error code 6030 & 6025

Sorry, can't seem to see the edit feature but my above post was in relation to a 6025 error message. 

 

Yes ok I've found it now!

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