An engineer has just been and sorted the YVM607 error problem. it's basically a licensing issue and my Sony tv conflicts with youview and wrongly senses illegal viewing and then shuts off. The way around it for now is to use scart instead of HDMI. He has taken the details of tv and requested a software fix but this may take some weeks. Apparently this is a common problem especially with smart tv's. Mine isn't a smart tv and will therefore be easier to fix. Mike
I have exactly the same issue and bt have been useless at helping. I have now changed to a scart lead and it is working but obviously now I can't watch anything in HD. What are they doing now to fix this? Ashleigh
I'm not sure what is happening but I have found that if I switch the TV on BEFORE I turn the youview box on, it usually works fine. If it still does it then all I need do is power off the youview & on again. Hope this helps. Mike.