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Contributor
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Message 1 of 4

Error with BT Speed Estimator !!!

I'm currently on BT Infinity Option 1 and my profile is around 38.72/10 Mbps.

Thinking of upgrading to BT Infinity Option 2, the system estimates that my speed would be around 36/20 Mbps.

Any reason why the download speed is slower that what I'm currently getting ?

In the past when I've ran the line speed tester it estimates that I should get around 72/20 Mbps.

Is there a fault with BT's system ?

I've just tried to get an upto date profile using the BT speed tester (http://speedtest.btwholesale.com/) but it just keeps displaying an error, please try later.

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Error with BT Speed Estimator !!!

Hi dsh63,

 

I can take a look at this for you, if you like. Please could you send me in your details using the link found in the "About Me" section of my profile?

 

Thanks

 

PaddyB

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Highlighted
Contributor
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Message 3 of 4

Re: Error with BT Speed Estimator !!!

Thanks PaddyB,

 

I've just ran another speed estimation with BT's website and the max profile estimation is not 52.5/18 Mbps.

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Highlighted
Recognised Expert
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Message 4 of 4

Re: Error with BT Speed Estimator !!!

I thibk there is an issue with their system, as it reports my line lower than what it actually is and has been for past year

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