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Moderator
Moderator
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Errors BTV-251 and BTV-503

Hi all
 
We're aware of a problem with BT Vision On Demand content where the requested programmes are failing to play for some customers. It you're getting a BTV503 error message on new look BT Vision, or a BTV251 error whilst trying to load On Demand content from BT Vision on YouView please accept our apologies - we're working to get this fixed asap.
 
**Update**
This issue should be fixed now, please let us know on the forum if it's not the case for you.
 
Cheers
Nigel

BTCare Community Mod

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