Hi I've had an ongoing issue with getting FTTP installed
Long story but putting it simply it's been a total mess from start to finish. We have escalated via Gavin Patterson to the ELC team but even they seem to have hit a dead end!! Half of our estate is live half is dead due to an issue with the DP.
Openreach just keep pushing it back saying they need a DPO(?) to attend but this just doesn't happen.
So where do I go from here?? I've been told to only deal with ELC team but can I escalate it any higher....
Have done this, engineers keep turning up and confirming the fault being the DP.... OPenreach just never get around to assigning the right resources to fix. Like I say latest call from ELC even stated they are struggling to get anything out of openreach.