Hi all, had BT for about a month and it's been fine. Today whilst watching Netflix through my tv (wired to Ethernet port) it suddenly stopped. No biggie I thought and just signed into WiFi on the which worked. After finishing the show went to my pc and of turns out the Ethernet on that wouldn't connect. Tried running a troubleshoot and it said that my Ethernet doesn't have a valid IP connection. Looked on the router hub through wireless on my mobile and it appears that nothing connected with a cable is now connected to the internet. Factory reset and it's still the same. Does anyone know why this might be?