Hi, I have subscribed to Bt sports especially to watch European football games.
I'm not sure why but most of the games are starting with a 15minutes delay, for instance if the game is supposed to start at 5pm it is planned at 5.15 even if there are many available extra channels not utilised by Bt.
I have noticed it happens almost once per week, for instance in this moment Saturday 31St October the Juventus Vs Torino game is starting at 5.15 so anything that happens during the first 15 mins is lost.
This is completely unacceptable and unexplainable, I'm sure that if Bt did the same with the champions league or premier league games they would receive million of complains as people pay to watch a full game not 75 minutes.
Could anyone clarify why is this happening please.