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1,104 Views
Message 21 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

Just tried again, still on the set up loop here.

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1,085 Views
Message 22 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

+1 still no change with mine either, still only getting the SD versions.

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1,078 Views
Message 23 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

Lose all recordings again and setup various player accounts! Not good is it? Just phoned BT advisor who couldn't solve the problem told me to do a factory reset! 1 an engineer has just done this so why has software gone into error mode again? 2 I don't want to lose recordings and accounts again! 3 She told me a I would get call from someone who should solve this in a few days if not factory reset is needed .  WOW

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1,066 Views
Message 24 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

Same here all good at my end now 

1,066 Views
Message 25 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

@northwest You can factory reset without losing your recordings.

Please see the following instructions:

https://support.youview.com/youview-box/box-and-remote/using-maintenance-mode/

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1,060 Views
Message 26 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

A switch off and on of the box and HD now watchable.

Stew

1,038 Views
Message 27 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

Yeah I know that but before the engineer reset it I tried that reset format and it failed I will try it now thanks

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1,035 Views
Message 28 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

What about those of us not getting Eurosport at all?
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1,018 Views
Message 29 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

@gomezz Yours should work now, thanks for reporting, I will check others.

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997 Views
Message 30 of 51

Re: Eurosport now available on Big Sport and VIP TV plan

I tried going into factory reset for some reason it wouldn't.  Anyway after 5 attempts I don't need to as all is up and running don't know about bt player eurosport on demand  and bt sports app eurosport on demand though. Cheers

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