cancel
Showing results for 
Search instead for 
Did you mean: 
seasider40
Aspiring Contributor
533 Views
Message 1 of 5

Evening and weekend calls package contract ended

Hi

I was recently told by BT that my contract for the above service ended on 23 Sept. I do not wish to renew this contract - do I actually have to inform BT of this. Thanks.

0 Ratings
4 REPLIES 4
ernie_c
Expert
521 Views
Message 2 of 5

Re: Evening and weekend calls package contract ended

If you were on a renewable contract, you should have received a letter telling you that it would renew automatically unless you phoned to cancel and go onto a rolling contract.

0 Ratings
seasider40
Aspiring Contributor
515 Views
Message 3 of 5

Re: Evening and weekend calls package contract ended

Thanks for the answer

Did not receive a letter or make a phone call. Have emailed BT to find out my position - could not face calling BT India

0 Ratings
ernie_c
Expert
501 Views
Message 4 of 5

Re: Evening and weekend calls package contract ended

 


@seasider40 wrote:

Thanks for the answer

Did not receive a letter or make a phone call. Have emailed BT to find out my position - could not face calling BT India


In your original post, you said that you were told more than six weeks ago that your contract ended on Sep 23. How was that advised to you?

 

0 Ratings
Highlighted
seasider40
Aspiring Contributor
485 Views
Message 5 of 5

Re: Evening and weekend calls package contract ended

It only came up last week in a related conversation with BT

0 Ratings