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Venom
Contributor
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Message 1 of 2

Exchange / cabinet congestion

Hi all,

I wonder if anyone can help with me reporting a congestion issue at either my exchange or local cabinet?

 

I suffer high pings from the hours of 8pm and 10pm, although speed isn't greatly reduced.  The connection has a master socket only, and does not have extensions or even a telephone plugged in. Purely just broadband with a hard wired connection to a Xbox.

 

I have thinkbroadband ping monitor setup, and even when the connection is not being used, the pings are increased during these ours.

Pings are fine during the rest of the night / day.

 

Any help of who to contact would be appreciated.

 

Many Thanks

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1 REPLY 1
Venom
Contributor
332 Views
Message 2 of 2

Re: Exchange / cabinet congestion

Just to add to my evidence

 

bt tb test 7-10-16-20_55.PNG

ping bbc.PNG

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