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happychap
Aspiring Contributor
483 Views
Message 1 of 3

Exchange coming soon?? Infinity or fibre???

Hello, quick question, my exchange is showing coming soon on the Bt open reach site with a date of Sept 13, which is great. But I am not very technical, how do I find out details regarding how  I can get infinity and the cost??  I know it has something to do with distance from exchange, is there a Bt website or is it just a case of calling customer services???

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
481 Views
Message 2 of 3

Re: Exchange coming soon?? Infinity or fibre???

it's not just your exchange that has to be upgraded for fibre but also your street cabinet  often exchange upgraded but your particular cabinet may not be for various reasons. 

 

send email with phone number, exchange and cabinet number and openreach will reply with information about fibre specific to you  nga.enquiries@openreach.co.uk



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happychap
Aspiring Contributor
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Message 3 of 3

Re: Exchange coming soon?? Infinity or fibre???

Thankyou for the advice.

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