Hello, quick question, my exchange is showing coming soon on the Bt open reach site with a date of Sept 13, which is great. But I am not very technical, how do I find out details regarding how I can get infinity and the cost?? I know it has something to do with distance from exchange, is there a Bt website or is it just a case of calling customer services???
it's not just your exchange that has to be upgraded for fibre but also your street cabinet often exchange upgraded but your particular cabinet may not be for various reasons.
send email with phone number, exchange and cabinet number and openreach will reply with information about fibre specific to you firstname.lastname@example.org
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