I was assured for at least half of this year that BT Infinity was coming to my area (Herne Bay) on December 31st 2010. Seeing an unusual amout of BT vans around for the last two months, particularly near the exchange, I was confident that it would. I went to the website today to see if I could book my subscription in advance for the 31st switch on. I now see that my area is due for switch on in '2012'. That is up to two years and with no explanation whatsoever. We get absolutely nightmarish speeds here and I am so frustrated, disappointed and upset with this news that I really want an explanation.
Thank you for your reply.
On that website, if I put in my postcode it says:
'Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed between 24.9 to 26.7 Mbps and upstream line speed between 5.5 to 5.9 Mbps.'
If I put in my telephone number it removes this line from the list.
I can only go by the BT Infinity website and that was what it said when I go to the map. Where can I view this Openzone document?