cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Beginner
1,477 Views
Message 1 of 4

Extremely poor Internet speed with bt homespot

Evening,

So I've had a homespot for about 3 months now, been using it with my Pc, using an Ethernet cable and not the WiFi feature.

Today I decided to move my PS4 into my Pc room, I connected it via WiFi to the homespot and I'm getting speeds of 60 kbps!! Normally I get speeds of upto 70mbs but for some reason it's dropped dramatically, even when I connect the Ethernet cable it doesn't improve. I am now also getting the same speeds on my Pc.

Can anyone help me?
0 Ratings
3 REPLIES 3
Highlighted
Distinguished Sage
1,469 Views
Message 2 of 4

Re: Extremely poor Internet speed with bt homespot

try a factory reset on the hotspot
0 Ratings
Highlighted
Aspiring Expert
1,412 Views
Message 3 of 4

Re: Extremely poor Internet speed with bt homespot

Is your "Hotspot" on the same ring main as your router. I have the BT Mini Hotspot 500 and find that it works very well when on the same ring, but loses a lot of speed when I try to use it upstairs on a different ring.

0 Ratings
Highlighted
Aspiring Contributor
1,352 Views
Message 4 of 4

Re: Extremely poor Internet speed with bt homespot

Also consider what its plugged into. The main wall socket is always the best with these types of devices as many multi electrical adapters have surge protection within them which causes them to either slow down or not work at all.

 

Hope you get sorted 🙂

0 Ratings