Hi, not sure if I anyone could shed any light on why my download speeds are 0.177Kbps whilst my upload is 6.81Mbps.
My profile is 38.72Mbps and I have achieved download speed ratings nearing that in the past.
There are no reported issues in my area and I don't seem to have had any download issues since Infinity was installed 3 months ago.
I am connected to the HH3 by cable (wireless result in slightly better speeds), both modem and HH have been power cycled.
Is there any further information that I can provide that will help?
Any ideas welcomed.
Edit: screen capture from speed checker:
Thanks mitchy, can I ask what region you're in?
I'm in Leamington Spa.
I will phone in the morning if there's no change but I'd rather not have any tests performed on my line as I have to do some additional work remotely this evening (from home over a VPN).
Thanks, probably very different issues then (or possibly the same issue but in different exchanges / cabinets).
I've used the beta speed checker and still achieve less than 1Mbs download.
All two-way speed checkers report that my upload is around 8Mbs, it's just my download that's slow.
I think it could be all over cause ive seen alot of people talking about slow speeds, it could be cause BT are releasing the 80MB upgrade 2moro
1. Best Effort Test:
Download Speed : 52 Kbps
2. Upstream Test:
Upload Speed : 7.17 Mbps