On last wednsday exchange in Dungannon got a 21CN upgrade. I thougt yea great news finally i'll get more than 9-10 Mbits. I must admit that before upgrade my bb was rock stable no problems at all ofc some minor dissconections occured during a 4 year period but it happens right? But after the Exchange upgrade my broadband is awfully slow it's almost like dial-up connection, i can't even do my work from home or use internet services which i've paid for upfront.
I've posted on forums recently i was told to leave my hub on 24/7 for few days, and it should solve my problem,since the line need to settle down after the updrade. But it's already 6th day after the upgrade and nothing changed .... well almost nothing ...
Here are the stats from my hub taken todays morning.
ADSL line status
Line state Connected
Connection time 5 days, 0:47:10
Downstream 283 Kbps
Upstream 440 Kbps
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 22.9 dB / 30.3 dB
Line attenuation (Down/Up) 29.0 dB / 16.1 dB
Output power (Down/Up) 0.0 dBm / 12.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 208 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0
When i got back from work about 5pm connection went down for a short period of time (i belive i've been resynced or smth like that) and afterwards my stats look like that
|Connection time||0 days, 2:11:13|
|Noise margin (Down/Up)||22.1 dB / 9.0 dB|
|Line attenuation (Down/Up)||29.0 dB / 16.2 dB|
|Output power (Down/Up)||0.0 dBm / 12.9 dBm|
|Loss of Framing (Local)||0|
|Loss of Signal (Local)||0|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||2315 / 4294967264|
|CRC Errors (Down/Up)||0 / 2147480000|
|HEC Errors (Down/Up)||nil / 0|
|Error Seconds (Local)||0|
im very happy cuz finally i can send files to my employer faster also uploading stuff for my private use/backup is easier now but what the **bleep** is with downstream speed? i can understand that setting up new exchange equipment can take some time, same goes for stabilization of the line but how long do i need to have to wait till i'll get what i'm paying for?
P.S excuse my english it's not my native language
Forgot to add speedtest results
Solved! Go to Solution.
did you manage to solve the problem that you can get a connection from the master socket but not from the test socket. To me that suggests that particular socket is not the master and the master is elsewhere in your home.
so are you now connected to the test socket without using a phone extension? so hub connected via a filter to test socket?
which version of the hub do you have - v1, v1.5 or v2 just there have been reports of problems with v1 and adls2+
I have tried the obvious possibilities so I think you are going to have to leave connected for the rest of the 10 training period and see if it improves. BT will not do anything until training period finished
I know exactly what you mean = probably find most people on the forum know the feeling. the speed down is very low but as I said BT will not do anything while still in the training period.
if no change after 10 days training the contact mods for assistance http://bt.custhelp.com/app/contact_email/c/4951
just fill out the form