Hello again!
Complaint, phone calls, live chats and then nothing ... if I didn't have internet, I don't have one... One of my children is at home and has distance learning but how... if we still don't have internet... After a dozen or so interventions at the beginning of January, workers with an excavator came. They dug something up, pushed some wires and left without a word... Then I got an update that on 08.02.2021 there is an appointment with an engineer who will come and install the rest and my services will be activated... I took a special day off at work to make sure personally of everything. Well, two engineers came and informed me that no, I would not have anything active today... they hatched a groove for me, cut the pavement tiles, laid a wire and mounted a small gray box on the house. Everything took about 30 minutes and they told me to wait for another engineer to visit and they left. In the afternoon I got a message from BT that they have good news for me and a new meeting has been arranged with the engineer who will activate my services on ............. 04/06/2021...... fallen ....
I have enough of this, mock me if they want to ... Where can I report it? Where to go for help? 11/11/2020 I placed the order !!! Half a year without internet ...
