My exchange says it's enabled for FTTC/FTTP however my cabinet doesnt appear to have been upgraded. ( Exchange was activated sep 2012) is there a way i can find when it will be upgraded?
My Exchange is LVSEF ( Cabinet P22 I believe)
Cabinet Distance is probably about 300 Metres or less
DSYNC is 19.1Mbps
USYNC is 1.2Mbps
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have you tried http://www.superfast-openreach.co.uk/where-and-when/
type your postcode into there and if it comes up with a pin on the map then that suggests it is taking longer than usual for your cabinet to be upgraded and extra work needs to be done.
If this is the case, send an email to email@example.com and ask them what the current situation is with your cabinet, they will be able to give you an update.
Your adsl speeds seem really good, you must be quite close to the exchange.
Let me know how you get on with that link.
The other link to try is for the BT Wholesale site HERE//
Both the links given give good information.
The superfast-openreach will give info on whether cabinet needs extra work or not and the ADSL checker will give information on your particular line.
You are looking for anything that states WBC FTTC. When this comes up on the ADSL checker then you know there is some timescale of when FTTC will be available on your cabinet.
It should also give an estimated date of activation on your cabinet, but please note that these dates are subject to change.
Thank you for the replies much appreciated,
I have tried several sites the BT openreach one saying accepting orders. that adsl checker does not list FTTC, i will as Dom suggested send an email and hopefully have some better luck 🙂
Within an exchange area there will be some customers who can't get BT Infinity. There are several reasons why this could be the case:
Your phone line may be connected directly to the telephone exchange and not to a local street cabinet.
Your line may be too far from the local street cabinet to have a stable BT Infinity service.
Your local street cabinet may not be suitable for fibre optic cables.
We haven't yet got the council's planning permission to do the necessary work at your local street cabinet.
So, even though you may be within an enabled exchange area, it's possible that your particular line may not be able to have BT Infinity yet
My estate was built in 2006 and the local council have only just got around to finalise the necessary land adoption which had stopped Openreach doing any fibre work.