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novapulsar
Beginner

on ‎17-10-2016 21h33

273 Views
Message 1 of 2

FTTC Infinity 1 - Very slow speeds at peak times

Hi,

 

I had FTTC activated last Tuesday and it was great at the start and I was getting 50Mbps but now I'm finding that during peak time in the evening, the download speed is extremely variable and can fluctuate between 4-18Mbps. The upload speed is often anywhere between 1-4Mbps and the latency can also be very high. 

 

I've read in various threads about hot vlans and network congestion. Is there any way the Mods could look into this and check whether there is a problem with my vlan or if I can be moved onto a less congested vlan?

 

Thanks!

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎17-10-2016 21h48

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Message 2 of 2

Re: FTTC Infinity 1 - Very slow speeds at peak times

Welcome to this forum.

 

Can you please provide BT Wholesale speed test results for different times of the day?

 

Thanks

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