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OMYAJ
Beginner

on ‎10-08-2020 10h09

963 Views
Message 1 of 4

FTTH Installation or Lack of!

Ordered 10 March.

Several missed appointments.

An unscheduled appointment.

Computer glitches.

Lack of support i.e left without any internet for a long period.  Only offered help after umpteen phone calls to customer services.

Still without fibre broadband and still no installation date!

HELP!!

 

0 Ratings
3 REPLIES 3
pippincp
Distinguished Sage

on ‎10-08-2020 10h21

953 Views
Message 2 of 4

Re: FTTH Installation or Lack of!

Give the FTTP team a ring. 0800 587 4787

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OMYAJ
Beginner

on ‎10-08-2020 10h24

947 Views
Message 3 of 4

Re: FTTH Installation or Lack of!

I've been ringing them almost everyday since the start of June. I'm actually on hold to speak with them again now. 28 minutes and counting 😔
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pippincp
Distinguished Sage

on ‎10-08-2020 10h43

925 Views
Message 4 of 4

Re: FTTH Installation or Lack of!

Unfortunaltely they are the only ones who can help you. The mods here cannot deal with FTTP issues.

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