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With the slight increase of FTTP users, any idea what the BT Retail FTTP Contact details are for the relevant departments?
I know the FTTP Sales Department (for Native & FTTPoD) is 0800 587 4787
Any idea what the technical helpdesk FTTP number is and any other FTTP related department number?
The numbers are the same for FTTP as normal broadband or FTTC, 0800 800 151 or 0800 111 4567.
The call steering facility will recognise what products the caller has and then route the call to the right team.
Hope this helps.