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jac_95
Guru
Guru
69 Views
Message 1 of 3

FTTP Contact Numbers

Hi all,

 

With the slight increase of FTTP users, any idea what the BT Retail FTTP Contact details are for the relevant departments?

 

I know the FTTP Sales Department (for Native & FTTPoD) is 0800 587 4787

 

Any idea what the technical helpdesk FTTP number is and any other FTTP related department number?

 

Cheers,

James

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2 REPLIES 2
OlgaC
Moderator-Retired
66 Views
Message 2 of 3

Re: FTTP Contact Numbers

Hi James, 

 

The numbers are the same for FTTP as normal broadband or FTTC, 0800 800 151 or 0800 111 4567. 

 

The call steering facility will recognise what products the caller has and then route the call to the right team. 

 

Hope this helps.

 

OlgaC 

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jac_95
Guru
Guru
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Message 3 of 3

Re: FTTP Contact Numbers

Thanks Olga 🙂

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