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licquorice
Distinguished Sage
Distinguished Sage
1,547 Views
Message 21 of 26

Re: FTTP - How do you order it ?

I rather suspect the BT corporate lawyers are aware of the requirements and adhere to them.

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gg30340
Distinguished Sage
Distinguished Sage
1,542 Views
Message 22 of 26

Re: FTTP - How do you order it ?

The Terms and Conditions are available prior to and when you order and para 10.3 tells you about line speeds so I would suggest BT are complying with the law.

 

http://www.productsandservices.bt.com/products/static/terms/post3rdjuly2016voiceandbroadband.html

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Bob1001
Aspiring Expert
1,532 Views
Message 23 of 26

Re: FTTP - How do you order it ?

Available and supplied is not the same thing.

BT corporate lawyers are often wrong I have had to advise them in the past to get them out of trouble.

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gg30340
Distinguished Sage
Distinguished Sage
1,530 Views
Message 24 of 26

Re: FTTP - How do you order it ?

Available and supplied are the same thing. They are clearly available for you to read prior to ordering. You do not need to be supplied a paper copy. It is up to you to read them.

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DavidM
Moderator
Moderator
1,522 Views
Message 25 of 26

Re: FTTP - How do you order it ?

We're getting off topic here guys. The OP was aking about FTTP availability so please keep it on topic.

 

Cheers

 

David

jedpause
Aspiring Expert
1,491 Views
Message 26 of 26

Re: FTTP - How do you order it ?

Hi, thanks @James-Cand noted, I should have read the diagram (ADSL-Checker screenshot) and see FTTPoD there...

Yes, mine is fibre all the way without any cabinet en route from exchange

I think the point is still valid though - BT residential site allows me to search and order up to Infinity 4 on many addresses off my Ashford Exchange when I tested it  acouple of weeks ago (But I suspect those will also be native FTTP)....

I think the proof is in the pudding though as they say, being able to order it may still result in a surprise followup from BT where they say they either they can't actually provision the service, or they can at a hefty cost...

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