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sp_sush
Beginner

on ‎02-05-2018 18h14

1,150 Views
Message 1 of 4

FTTP Order

Really having tough time in getting FTTP order executed. Its been more than a month now since they installed the boxes on my head but unable to start the services due to wrong details given to engineer. After calling everywhere (almost!) in BT, I am still waiting for some satisafactory answer.

Does BT have any point of contact for escalation (other than FTTP customer service, complaint forms, Live chat, Customer service email).

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage

on ‎02-05-2018 18h20

1,143 Views
Message 2 of 4

Re: FTTP Order

all FTTP is directed to the one number 08005874787  unfortunatley the mods on here can't help with your FTTP order



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sp_sush
Beginner

on ‎02-05-2018 18h22

1,142 Views
Message 3 of 4

Re: FTTP Order

Thanks for reply, I had tried this one too.... but didn't helped.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎02-05-2018 18h24

1,140 Views
Message 4 of 4

Re: FTTP Order

sorry but only number there is for FTTP - search the forum



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