FTTP Orders - "to be or not to be, that is the question"

[patricki]

Hi All,

A bit of a weird one this...

Openreach have recently announced on their fibre checker that FTTP is available for my home and list a number of providers. I am already with BT, so it makes sense to stay with them, especially since I am tied into a contract that would cost a little to leave.

Now, if I use the BT Business fibre checker site to check my postcode it shows FTTP is available and I am able to place and order:-)

If I use BT Consumer fibre checker site to check my postcode it shows FTTP is not available I am offered adsl at a blistering 2.2 Mbit/s:-(

If I try another provider, lets say "Aquiss" all is good, as a consumer I can get fibre.

What's going on here? I just want to place and order and have it delivered as soon as the Covid-19 restrictions ease enough.

Thanks

Patrick

[Keith_Beddoe]

@patricki 

The BT Business checker would be showing Fibre On Demand, which is an very expensive business only product.

[imjolly]

Enter your phone number and post results remember delete number 

https://www.broadbandchecker.btwholesale.com/#/ADSL

[pippincp]

Just ring the FTTP team, they will tell you if you can get it and when,

0800 587 4787

[patricki]

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install Process
WBC FTTP Upto 1000 Upto 220 -- Available 1 Stage
ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) ADSL Availability Date WBC SOADSL Availability Date Left in Jumper
WBC ADSL 2+ Up to 6.5 -- 5.5 to 7.5 Available Available --
WBC ADSL2+ Annex M Up to 6.5 Up to 0.5 5.5 to 7.5 Available Available --
ADSL Max Up to 3.5 -- 2.5 to 6.5 Available Available --
WBC Fixed Rate 1 -- -- Available Available --
Fixed Rate 1 -- -- Available -- --
Observed Speeds ADSL
Max Observed Downstream Speed 6.79
Max Observed Upstream Speed 0.89
Observed Date 2020-04-26
Other Offerings Availability Date
VDSL Multicast Available
ADSL Multicast Available
Premise Environment Status
Bridge Tap U
VRI N
NTE FacePlate N
Last Test Date 05-04-2020

[pippincp]

So give them a ring in the morning, you may get in the June queue for installs.