Just need to wait and hope openreach return to add FTTP to your street. Nothing more BT can do
is the fibre around your street overhead? if so has your nearest telegraph pole got any blue string tied to it.
Also check roadworks they may still be working on your street.
We had this to, one side of the street could get fttp but the other side could not, but within month or so they started installing fbre with CBT on the poles.
Hopefully you get fttp soon.
no the service is all underground. The estate is only 15 years old. Frustrating thing is that I saw them installing what I believe is a node in a man hole at the on the main road at end of my road. Every other road off the main road before and after me can now order.
The openreach vans left about a month ago so don’t think they will be back.
I'm in the same situation as you @Lee1970, I actually live on Dorset Close and I'm also connected to Cabinet 29 (small world).
I did a little digging this morning on the think broadband website.
https://labs.thinkbroadband.com/local/broadband-map#15/52.3581/-1.2922/geafttp/
I checked a few post codes for the streets that thinkBB show can't get native FTTP and the ones I found were all on cabinet 29. I did not find any properties on cabinet 30 (which serves most of our estate) that couldn't get it.
I did notice one street (Bronze Road) which only about half of the properties can get get FTTP.
Here's the map I made of the blanks from think broadband red can't get FTTP and blue can get FTTP
I was going to call the FTTP team but didn't bother as I suspected it will be a waste of time and the only people who can solve this is Openreach. I also expect getting hold of them to be a waste of time as they don't engage with end users.
Did you notice any of the Openreach people on your street pulling up the manhole cover outside your house? I work from home and as far as I can tell they never actually came down my road.
I hope I just missed them and it is a database error as you say, or they will be back in the next few months to finish off the last few streets.
George
I did fill out that form, along with another one for people who live in a new build that can't place an order. I also tweeted them but you got the exact response I'm expecting them to give me so I'm not holding my breath.
The black circles on the map from ThinkBB show all the other roads can get it so I didn't bother to mark those blue.
Chaps, when you go on the openreach fibre checker what does it say?
For context I had the same issue except I spotted 3 out 9 streets were excluded because on the openreach fibre checker it didn’t say “faster and more reliable fibre is coming to your are soon”.
Have a look for my play book on here: https://forum.kitz.co.uk/index.php/topic,25133.0.html