I've been having problems recently with the Humax box (Model DTRT1000) locking up frequently and failed recordings. I see from other messages that failed recordings is a common problem so I'll not pursue that one at this stage.
Yesterday I decided to retune and there seemed to be progress. However the process simply would not complete and I had to power off.
I decided to look at the option of Factory reset and rang BT to seek advice. Yesterday the advice was I could do a factory reset and retain my recordings by using the buttons on the front of the box when I powered on to get into a maintenance mode which would give me options. I was told there was guidance on the BT website.
Having failed to locate the guidance I ran BT today and was told that there was no factory reset option that retained recordings.
Which is right?
If there is a maintenance mode how do i get into it? The only buttons on the front of the box (apart from the large central one) are Vol-, Vol+, P- and P+ (in that order).
Where is there guidance on the website?
Update : I have found the answer from another messsage; I should have done a search before posting the question.
